At DLS International Public School, we strive to provide quality education and services to our students and their families. We understand that circumstances may arise that require a refund of fees. This Refund Policy outlines the procedures and conditions under which refunds will be processed.
1. **Tuition and Fee Refunds:**
1.1 **Application Fee:** The application fee is non-refundable.
1.2 **Tuition Fees:** Tuition fees are refundable under the following conditions:
- A full refund will be granted if a student withdraws before the start of the academic year.
- Partial refunds may be considered on a pro-rata basis if a student withdraws during the academic year due to unforeseen circumstances. The refund amount will be determined by the school administration.
1.3 **Other Fees:** Fees for extracurricular activities, transportation, and other services are non-refundable unless otherwise specified.
2. **Refund Request Procedure:**
2.1 **Written Notice:** Parents or guardians seeking a refund must submit a written request to the school administration.
2.2 **Withdrawal Form:** The school's official withdrawal form must be completed and submitted along with the refund request.
2.3 **Documentation:** Supporting documentation, such as medical certificates or other relevant evidence, must be provided to justify the refund request.
3. **Refund Processing Time:**
3.1 **Timeframe:** Refunds will be processed within [insert number of days] business days from the date the complete refund request is received.
3.2 **Payment Method:** Refunds will be issued using the same method of payment used for the original transaction.
4. **Exceptions:**
4.1 **Expulsion or Disciplinary Action:** No refund will be granted if a student is expelled or withdrawn due to disciplinary reasons.
4.2 **Force Majeure:** In the event of extraordinary circumstances such as natural disasters, pandemics, or other force majeure events, the school reserves the right to review and adjust the refund policy accordingly.
5. **Contact Information:**
For any inquiries or assistance related to refunds, please contact the school administration at 7079652000.
6. **Policy Revisions:**
DLS International Public School reserves the right to amend or update this Refund Policy. Any changes will be communicated to parents and guardians in a timely manner.
By enrolling a student at DLS International Public School, parents or guardians acknowledge and agree to abide by the terms and conditions outlined in this Refund Policy.